Whirlpool Cabrio Washer uL Error Code Fix: Suspension Rods (DIY Guide)

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Note: This guide is based on verified repair protocols. As an Amazon Associate, I earn from qualifying purchases.

Your Whirlpool Cabrio (or Maytag Bravo) washer sounds like a jackhammer during the spin cycle, banging against the sides and flashing uL (Unbalanced Load). This usually means the Suspension Rods have worn out.

⚠️ It’s Not the Clothes! If you see “uL” and the tub bangs even when the washer is empty or has a light load, do not waste time rearranging the laundry. The 4 suspension springs have lost their tension and physically cannot hold the tub steady anymore. They must be replaced.

The Fix: You need to replace the set of 4 suspension rods. It takes about 20 minutes and requires no special tools.

🎥 The Repair Video

Watch this guide to see how to lift the top deck and swap the rods. It’s much easier than you think.

Note from Steve: Jump to 01:25. See how he tapes the lid down? This is crucial. If the glass lid slams open while you are lifting the top deck, it can shatter. Secure it first!

🛒 Parts & Tools Checklist

You must replace all 4 rods at the same time to keep the tub level.

🔓 Step 1: Access the Rods

Unplug the washer.

  1. Secure the Lid: Use strong tape (duct tape) to tape the glass lid shut.
  2. Lift the Top: Locate the 2 clips or screws (depending on model) at the front gap. Release them and hinge the entire top deck of the washer up like a car hood.
  3. Support It: Use a prop stick or have a helper hold the top open.

🛠️ Step 2: Swap the Rods (One by One)

Do not remove all rods at once, or the tub will fall!

  1. Lift & Unhook: Reach in, lift the tub corner slightly to relieve weight, and unhook the plastic bearing cup from the top bracket.
  2. Remove Old Rod: Pull the rod out from the bottom.
  3. Install New Rod: Slide the new rod in, hook the bottom first, then pull up and hook the top cup into the bracket.
  4. Repeat: Do this for all 4 corners.
💡 Steve’s Diagnosis Tip: Before you close the machine, push down on the tub. It should bounce once and stop. If it bounces up and down like a pogo stick multiple times, the rods are bad (or installed wrong).

🔄 Step 3: Calibration

Cabrio washers need a “Calibration” after parts replacement.

  1. Search online for “Whirlpool Cabrio Calibration Mode” (it involves turning the dial 3 clicks right, 1 left, 1 right).
  2. Run the calibration cycle. The machine will hum and click for 3 minutes to learn the new suspension stiffness.

Ready to fix the shaking? Get your kit here:

🚀 Recommended Replacement Part

Whirlpool Suspension Rod Kit (W10448883)


👉 View on Amazon